Oscar Wylee Optometrist - The Galeries is a well-known brand in the field of optometry, offering a wide range of eyewear products and services. Located in The Galeries, this optometrist aims to provide customers with exceptional eye care and stylish eyewear options. With a reputation for their high-quality products and professional staff, Oscar Wylee Optometrist - The Galeries caters to individuals seeking prescription glasses, sunglasses, and contact lenses. The brand prides itself on its commitment to customer satisfaction, ensuring that each client receives personalized attention and expert advice regarding their eyewear needs. By combining their expertise in vision care with a trendy and fashionable approach, Oscar Wylee Optometrist - The Galeries offers a unique optical experience for customers.
Amenities and More
- Wheelchair-accessible entrance
- Restroom
- Wheelchair accessible elevator
- Accepts new patients
Reviews
Our experience at this particular OW was incredibly frustrating.
Initially, the store manager assured my wife that she could get new glasses, only for the optometrist to contradict this statement, citing a policy that we've never encountered at other branches.
Additionally, there were no apologies given by either the store manager or the optometrist. Only at the end of the service a young lady in glasses who was not at fault came and apologised to her while the other two just pretended we weren’t there.
Updated: Had a very disappointing experience with the optometrist and sales assistant when I first went back for issues with my new glasses. With my subsequent visits I was assisted by the store manager Ben who is extremely reassuring and went above and beyond in sorting out issues with the new glasses. Really grateful for his assistance and he managed to change my experience at the store from a negative one to a positive one.
Replaced my lenses, but the sales people lacked communication and friendliness. The optometrist was the only professional staff I encountered there. When I complained about them rejecting my frames at the first transaction, they claimed they sometimes lose them.
The new lenses came in a simple plastic ziploc (the team couldn't even find my order at first) which another location clarified wasn't the right way lenses should be handed out.
Unfortunately not a great experience at this branch - consider other locations instead.
The female staff was so rude and disrespectful. The one who wears glasses, kinda chubby and young. Talk with me like I ask for the glasses for free. Because of her, I considered not to go there again. Never again. Never met someone this rude and has no manners.
Been a customer for years can't live without my Chamberlain sunglasses. Two weeks or so ago I finally got an eye test done and the lady optometrist was very caring even though my last eye test was in 2015..! All the folks working in the shop were also very helpful and last Saturday the two gentlemen who gave me my glasses were super nice again.
Overall I strongly believe it pays to be genuinely kind so thanks Oscar Wylee The Galleries! : )
Ben was amazing in solving some problems that the store at Miranda stuffed up major error
Ben made phone calls and was a gentleman …
I went on Wednesday 07/06 and Thursday 08/06, the guy who works on Wednesday and the girl (specifically the one who wear the glasses) were rude and didn’t helpful at all, looked like they tried to ignore me & was just busy talking with the …
Getting your eyes checked is never fun, but at Oscar Wylee they make it an easy process. Every test I’ve been to there has always started on time and the team is super professional. Can we also talk about their selection of glasses! I …
Location
Ground Level, 275 Pitt St, Sydney NSW 2000, Australia
Hours
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Monday
09:30 AM - 06:00 PM
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Tuesday
09:30 AM - 06:00 PM
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Wednesday
09:30 AM - 08:00 PM
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Thursday
09:30 AM - 06:00 PM
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Friday
09:30 AM - 06:00 PM
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Saturday
10:00 AM - 06:00 PM
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Sunday
11:00 AM - 05:00 PM
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